Who we are
Thank you for visiting Sokoom. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this Privacy Policy.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
1. Information We Collect
1.1 Personal Information
- When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment information.
1.2 Non-Personal Information
- We may also collect non-personal information, including your IP address, browser type, and browsing patterns, to enhance your user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders you place on our website.
- To send order updates, shipping notifications, and customer service responses.
- To personalize your shopping experience and recommend products.
- To communicate with you about promotions, surveys, and marketing campaigns (with your consent).
- To improve our website, services, and customer support.
3. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology to safeguard sensitive data during transmission.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect data on website usage. You can manage your cookie preferences through your browser settings.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
6. Your Rights and Choices
- You have the right to access, update, or delete your personal information.
- You can unsubscribe from marketing communications at any time.
- You may disable cookies through your browser settings.
- You can opt out of certain data sharing practices.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices. We will post the revised policy on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at [email protected]
We are doing our best to guarantee the security of your personal details while keeping and using them.
Thank you for your cooperation!